Privacy Policy

Effective Date: September 14, 2026

At The Rock Shop (https://therockshop.co/(opens in new tab)), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order on our site, we may collect the following information:

  • Personal Details: Your name, email address, phone number, shipping address, and billing address.

  • Order Details: Information regarding the T-shirts you purchase and your transactional history.

  • Technical Data: Basic website usage data, such as your IP address, browser type, and device information gathered through standard cookies to ensure proper website functionality.

2. How We Use Your Information

We use your personal information solely for business purposes, including to:

  • Process, fulfill, and deliver your T-shirt orders.

  • Communicate with you regarding your order status or respond to customer support inquiries.

  • Improve our website's user experience and offerings.

  • Send optional promotional updates or special offers (only if you explicitly opt-in).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our store, such as:

  • Couriers and Logistics Partners: To ship and deliver your physical orders to your address.

  • Payment Processors: To securely process your credit card, Instant EFT, or payment transactions.

4. Data Security

We implement appropriate administrative and technical measures to keep your personal information secure. Payment processing is handled securely through encrypted payment gateways; we do not store your raw credit card or banking credentials on our servers.

5. Your Rights

Depending on applicable privacy regulations (such as the Protection of Personal Information Act / POPIA in South Africa), you have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal information, subject to any legal retention obligations.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us: